RETURNS & REFUNDS

Returns & Refunds

Return Eligibility

We want every purchase to meet your expectations.

  • Returns are accepted within 10 days of the confirmed delivery date.
  • Items must be unused, unworn, and returned in their original packaging with all
    accessories, tags, and branded materials intact.
  • Requests submitted outside the 10-day period will not be eligible for return.

If The Issue Is On Our Side

If an item arrives incorrect, damaged, or defective due to an error on our part:

  • A full refund will be issued.
  • All return shipping costs will be covered by Kevlts

Customer-Initiated Returns

For returns not resulting from an error on our side:

  • Returns may be accepted for eligible items within the 10-day return period.
  • Original shipping fees are non-refundable.
  • Return shipping or collection costs are the responsibility of the customer.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Watches
  • Items that have been used, worn, or altered in any way
  • Items returned without their original packaging, boxes, dust bags, or accessories.
  • Items with missing components included at the time of purchase.

Refund Processing

  • All returned items are inspected upon receipt.
  • Refunds are approved only after the item has passed inspection.
  • Approved refunds are issued to the original payment method used for the purchase
  • Processing times may vary depending on your payment provider